IronSight is built to strengthen the link between industrial operations and their service providers. A set of apps allows you to quickly request, optimally dispatch, and GPS track field services from anywhere. By replacing pen&paper logistics with IronSight, your efficiency will increase by up to 38%.


 

Field-proven efficiency (10% - 38%)

Request service in seconds with a mobile app
Data-driven job dispatch to optimal contractors
Reduce travel time and save fuel
Accountability for billed hours and unsupervised work
Reduce paperwork with auto-ticketing 

 

Easy & automated communciation

Instant messaging between coordinators & field workers
Automated job status notifications
Eliminate time wasted on phone calls or email chains

 

Live operational insight

Map with bird's-eye perspective of people and assets
A.I. assisted scheduler for maximizing utilization
Analytics to identify issues and discover new opportunities

 

Zero-risk deployment

No commitment free trial
No training required
No hardware purchases required
Download from app store and you're all set

 

Connected safety

Automatically detect safety concerns
React effectively to emergency situations


IronSight's Workflow

The three apps and how they work together
  1. Requesters (your customers or employees) use the IronSight Customer mobile app to quickly send in fully-detailed job requests.
  2. Coordinators utilize the DispatchHub tools to assign incoming jobs to the optimal Operator based on their schedule, expertise, equipment and real-time GPS location.
  3. Operators (your equipment operators, drivers, tradespeople) use the IronSight Operator mobile app to view, activate, and complete their assigned jobs.
 The three IronSight apps automatically communicate to ensure all parties are kept in-the-loop throughout a job's life cycle. If your operation has smartphones and a computer, there are absolutely no expensive hardware purchases or installations required. Continue reading below for an introduction to each platform.

The three IronSight apps automatically communicate to ensure all parties are kept in-the-loop throughout a job's life cycle. If your operation has smartphones and a computer, there are absolutely no expensive hardware purchases or installations required. Continue reading below for an introduction to each platform.

IronSight
Customer Mobile App

Cast your company in an innovative light while ensuring customer loyalty

This is the free mobile app that you can instruct your job requesters to install on their smartphones, whether they be customers outside of your organization, or team members within. Using the app, they can view your service offering and send you detailed job requests in seconds. Once their jobs become active, they can track your operators with real-time GPS.

The IronSight Customer mobile app provides your requesters with the following useful features that will save them time and boost their efficiency while ordering your company's services:

  • Submit a job request in under 3 seconds
  • View your full service offering including availability times
  • Specify all key details to get the job done right
    • service type
    • start time & estimated duration
    • job location
    • detailed procedure
    • attach image
  • GPS track your service trucks on a live map to monitor arrival times
  • Connect directly with their job's operator to change the plan on the fly or give driving directions
  • View calendar to reference or edit their scheduled, active and completed jobs
  • Stay in-the-loop with job status notification emails
  • Download for free on App Store and Google Play
 

IronSight DispatchHub

Provide your coordinators with a toolkit to effectively dispatch incoming job requests

Once subscribed to IronSight, your organization will be granted access to your customized DispatchHub website. Team members can then login to start taking advantage of the following game-changing dispatch tools:

  • Field View: monitor a map of your entire area of operations with icons showing the real-time GPS locations of your company’s assets and worksites
  • Schedule View: drag-and-drop incoming jobs into the optimal unit number and time slot with a scheduling tool color-coded by job status (requested, scheduled, active, completed). All edits will be communicated to operators and customers with automatic notifications.
  • Business Intelligence: inform operational decisions with easy to read visualizations and reports based on your key performance indicators
  • Manage all aspects of your operation by creating entries for support staff, equipment operators, equipment types, unit numbers, customers and business locations

DispatchHub is your coordinator's home base, accessible from any web browser. Its Field View and Schedule View tools shown above provide your team a full picture of what's happening in your operation. 

IronSight
Operator Mobile App

Focused on simplicity

This free mobile app provides your operators (equipment operators, drivers, tradespeople) with a detailed job list to complete chronologically. They can quickly reference all of their assigned start times, job locations, details, equipment required, and the contact information of the customer. It allows them to plan for the day's challenges and eliminates risk of job miscommunication of jobs being lost or forgotten. There is minimal learning curve, with a just a few buttons to activate and complete jobs. The app constantly broadcasts operator GPS position to the DispatchHub, and to the customer while on an active job. 

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