Why IronSight?

IronSight is an enterprise software built for any organization that relies on effective dispatching of their fleet, equipment and trades. It is the only solution that offers all app platforms necessary to take a job from its inception to completion. It's time to say goodbye to pen&paper and miscommunication, and say hello to the IronSight advantage:

  • Save capital by choosing a GPS tracking system that requires absolutely no hardware investment - use the devices that are already in the hands of your staff
  • Increase efficiency by over 38% (field-proven) by utilizing data-driven dispatching - take the guesswork out of your job coordination
  • Respond to rapidly changing circumstances in your field with automated features to eliminate labor-intensive processes
  • Keep your operators, customers, and dispatchers connected throughout a job's life cycle with automatic updates and GPS tracking
  • Save your customers and employees time by providing a free Uber-like app to rapidly enter job requests and track arrival times
  • Keep the fleet accountable for hours charged with real-time and historical GPS
  • Reduce overhead by providing coordinators a tool to handle a higher volume of jobs requests
  • Impress your customers and ensure loyalty by offering them a convenient mobile app with your name & logo at the forefront
  • Improve job sequencing and preparation for your customer, your operators, and your coordinators by providing accurate service arrival times
  • Gain better insight about your business with built-in reports and key performance indicators 
  • Convenient deployment with free downloads to all users on the App Store and Google Play Store
  • Trivial to learn - IronSight is so easy to use any user can be up-and-running with less than an hour of instruction

IronSight's Workflow

  1. Requesters (your customers or employees) use the IronSight Customer mobile app to quickly send in fully-detailed job requests to your DispatchHub website.
  2. Coordinators utilize the DispatchHub tools to assign incoming jobs to the optimal Operator based on their schedule, expertise, equipment and real-time GPS location.
  3. Operators (your equipment operators, drivers, tradespeople) use the IronSight Operator mobile app to view, activate, and complete their assigned jobs.
The three IronSight apps automatically communicate to ensure all parties are kept in-the-loop throughout a job's life cycle. If your operation has smartphones and a computer, there are absolutely no expensive hardware purchases or installations required. Continue reading below for an introduction to each platform.

The three IronSight apps automatically communicate to ensure all parties are kept in-the-loop throughout a job's life cycle. If your operation has smartphones and a computer, there are absolutely no expensive hardware purchases or installations required. Continue reading below for an introduction to each platform.

IronSight
Customer Mobile App

Cast your company in an innovative light while ensuring customer loyalty

This is the free mobile app that you can instruct your job requesters to install on their smartphones, whether they be customers outside of your organization, or team members within. Using the app, they can view your service offering and send you detailed job requests in seconds. Once their jobs become active, they can track your operators with real-time GPS.

The IronSight Customer mobile app provides your requesters with the following useful features that will save them time and boost their efficiency while ordering your company's services:

  • Submit a job request in under 3 seconds
  • View your full service offering including availability times
  • Specify all key details to get the job done right
    • service type
    • start time & estimated duration
    • job location
    • detailed procedure
    • attach image
  • GPS track your service trucks on a live map to monitor arrival times
  • Connect directly with their job's operator to change the plan on the fly or give driving directions
  • View calendar to reference or edit their scheduled, active and completed jobs
  • Stay in-the-loop with job status notification emails
  • Download for free on App Store and Google Play
 

IronSight DispatchHub

Provide your coordinators with a toolkit to effectively dispatch incoming job requests

Once subscribed to IronSight, your organization will be granted access to your customized DispatchHub website. Team members can then login to start taking advantage of the following game-changing dispatch tools:

  • Field View: monitor a map of your entire area of operations with icons showing the real-time GPS locations of your company’s assets and worksites
  • Schedule View: drag-and-drop incoming jobs into the optimal unit number and time slot with a scheduling tool color-coded by job status (requested, scheduled, active, completed). All edits will be communicated to operators and customers with automatic notifications.
  • Business Intelligence: inform operational decisions with easy to read visualizations and reports based on your key performance indicators
  • Manage all aspects of your operation by creating entries for support staff, equipment operators, equipment types, unit numbers, customers and business locations

DispatchHub is your coordinator's home base, accessible from any web browser. Its Field View and Schedule View tools shown above provide your team a full picture of what's happening in your operation. 

IronSight
Operator Mobile App

Focused on simplicity

This free mobile app provides your operators (equipment operators, drivers, tradespeople) with a detailed job list to complete chronologically. They can quickly reference all of their assigned start times, job locations, details, equipment required, and the contact information of the customer. It allows them to plan for the day's challenges and eliminates risk of job miscommunication of jobs being lost or forgotten. There is minimal learning curve, with a just a few buttons to activate and complete jobs. The app constantly broadcasts operator GPS position to the DispatchHub, and to the customer while on an active job. 

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